Stello Cashback Offer - FAQs
How to avail an Stello cashback offer?
If you see Stello cashback offer on the product details page for a product, the product is eligible for cashback offer, issued by Stello Light Studio.
Frequently Asked Questions
Q1: When will the cashback be credited as balance?
Subject to the terms and conditions of each offer, Cashback balance will get added directly to the eligible customer's account within 72 hours after the shipment of the product. cashback balance can be viewed at https://stellolightstudio.com/account
Q2: When can I use the cashback balance in my account?
The cashback balance can be used once it has been credited to the account. This would be within 72 hours after the product ships.
Q3: Is there any limit to the number of cashbacks I can get?
There is no explicit limit on the total value of cashback in Cashback balance that a customer can get.
Q4: Can I redeem the cashback for cash?
No, cashback balance cannot be redeemed or exchanged for cash.
Q5: What happens if I return a product for which I had received a cashback in my account?
If the cashback balance has been credited to your account, it will not be cancelled if you return the product. When you return the product, the remaining value net of the cashback amount will be refunded to you based on the payment method. Please note that if the product is refused at delivery, for a prepaid order, this would be considered similar to a return
Q6: What happens if I changed my mind and cancelled the order for the product with cashback in account?
If the product has not been shipped and the order is cancelled prior to the issuance of the credit, the cashback will not be issued and the full value of the product will be refunded to you.
Q7: How to pay for my order with cashback amount issued in my account?
Once you recived your cashback in your account you have to add your product into the cart then you will be able to see Pay From Wallet button just click on the button and that cashback amount automatically adjust your final amount.
Note:- Minimum Amount Of Order Value Should be ₹3000 rupess or more in order to use your cashback amount